Practical training with and for in-house production
Know How! AG empowers Köster employees to create their own WBTs
During the conception and production of a pilot web-based training course (WBT) for Köster GmbH the roles were reversed: Köster employees independently implemented the individual stages of their first e-learning project under the guidance of experts from Know How! AG, while Know How! AG assumed the “customer role” in the acceptance of the individual project phases. This methodical approach enables the e-learning team at Köster GmbH to create its own WBTs in the future.
The Köster GmbH project team received extensive support throughout the entire project. Coaches from Know How! AG were available to advise on the right authoring tool, to design the Köster screen design and create an individual template for the authoring tool, and to provide training in didactics, conception and WBT production.
The team members from Know How! actively supported the Köster GmbH team during every phase of the project and also took over quality assurance during the acceptance process, enabling us to achieve a mutually satisfying result and high quality, which we aim to maintain.
In order to guarantee sustainable success, the coaches are also available after the successful completion of the project should Köster implement further WBT projects.
“Our expectations were fully met. It was particularly important for us to be actively involved right from the outset and to be able to do as much as possible of everything ourselves. The professional guidance provided by Know How! AG was a great help with their support for us”, said Carsten Busse, Head of IT at Köster GmbH, at the end of the project.
Sabrina Gentz, project manager at Köster GmbH added: “The very congenial cooperation with the Know How! AG project team contributed to an atmosphere in which we enjoyed learning well.”