The Civil Service Health Insurance Fund
Twenty offices, around 1,100 employees – and a new, state-of-the-art e-learning process. Know How! AG not only provides the Learning Management System Course Manager for the Civil Service Health Insurance Fund (Postbeamtenkrankenkasse - PBeaKK), but also accompanies the entire changeover from implementation to support. “With Know How! AG, we have found a modern solution that is suitable for us and feel well equipped for the future,” says Anna-Sophie Sparn, head of training and continuing education.
Learners can find all of the content in the new LMS, where they can not only access courses, but also determine learning needs, bookmark and save notes. Users are automatically reminded of compulsory annual training courses, and certificates and records are also documented in the Course Manager and can be retrieved at any time. They can use questionnaires to provide feedback on education and training, which is incorporated into the evaluation by the management. PBeaKK can also create its own content and keep it up to date using an additional authoring tool.